Affiliate Interface
All you need to know about the Affiliate Interface of ReferOn
- General
- My Company
- Media
- Campaigns
- Media Items
- Extracting a Tracking Link
- Extracting a Image Link
- Relative Path Functionality
- Marketing Sources
- Postbacks (S2S Pixels)
- Bulk Actions
- Postbacks
- Customers
- Reports
- General
- Revenue Share vs RS Distribution
- How to use the Reports?
- How to Create API Reports
- Payments Report
- Formulae
- Customers Report
- Affiliate Video Library
- Frequently Asked Questions - Affiliate
- When will I receive my payment?
- How can I get a tracker?
- What variables can I use?
- How do I use the reports and get an API?
- How can I change my payment method?
- How to contact my Manager?
- How to change password?
- How can I delete my account?
- How to Log out?
- Where can I see the list of my sub affiliates?
- I can’t login in my account, error 429
- Technical Documentation
- Affiliate Interface Release Notes
- 1.133.0 Release Notes
- 1.128.0 Release Notes
- 1.121.0 Release Notes
- 1.120.0 Release Notes
- 1.118.0 Release Notes
- 1.113.0 Release Notes
- 1.110.0 Release Notes
- 1.107.0 Release Notes
- 1.106.0 Release Notes
- 1.102.0 Release Notes
- 1.94.0 Release Notes
- 1.91.0 Release Notes
- 1.78.0 Release Notes
- 1.74.0 Release Notes
- 1.71.1 Release Notes
- 1.71.0 Release Notes
- 1.70.0 Release Notes
- 1.68.0 Release Notes
- 1.65.0 Release Notes
- 1.61.0 Release Notes
- 1.58.0 Release Notes
- 1.57.0 Release Notes
- 1.56.0 Release Notes
- 1.54.0 Release Notes
- 1.55.0 Release Notes
- 1.52.0 Release Notes
- 1.50.0 Release Notes
- 1.46.0 Release Notes
- 1.45.2 Release Notes
- 1.44.0 Release Notes
- 1.43.0 Release Notes
- 1.42.0 Release Notes
- 1.40.0 Release Notes
- 1.39.0 Release Notes
- 1.38.0 Release Notes
- 1.35.0 Release Notes
- 1.32.0 Release Notes
- 1.31.0 Release Notes
- 1.28.1 Release Notes
- 1.27.5 Release Notes
- 1.26.4 Release Notes
- 1.25.3 Release Notes
- 1.24.6 Release Notes
- 1.23.0 Release Notes
- 1.22.5 Release Notes
- 1.20.0 Release Notes
- 1.19.0 Release Notes
- 1.17.9 Release Notes
- 1.16.0 Release Notes
General
Creating an Account
To create an account on your affiliate program navigate to https://ro-affiliate.YOURAFFILIATEPROGRAM.com/registration and follow the login steps:
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Start with username, email and password.
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Choose option to create a Company or join an Existing Company (see 2.1).
2.1. Join an existing company using Account UID (Company Identificator).
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Create a new one. Choose whether it is a Personal or Company account.
The differences are only in the Company Name:
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Your account is ready. You may now fill in additional information, such as contact details, traffic source, payment methods.
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Fill in your contact details.
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Fill in your Traffic Source details.
The Traffic Type list is based on the operators list they have created. Should you need one that is not in the list, please contact the affiliate team.
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Fill in payment details.
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After additional information is filled in please await approval of your account. You will receive notification on your email address.
After you have been notified that the account has been approved, you can then go to: https://ro-affiliate.YOURAFFILIATEPROGRAM.com/login and use the username and password details given on sign up. (Also found in the notification email)
Upon log in and approval you will then see your dashboards.
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The instructions in this document are for Company Account Level. If you are logging in as an affiliate level, follow the same instructions as above BUT you will NOT have the filter of choosing 'Affiliate' in the system. |
Profile Settings
General
Found to the bottom left of the system, Profile settings provides access to additional system components, such as the release version of ReferOn, Language selector, Account settings, Company settings, ReferOn Guides and API section for developers.
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The release version of ReferOn and Guides are also shown in this section. As the product develops check out all Release Notes and Knowledge Base. |
Language selector
Allows a user to switch between available languages for easy navigation and access to the content in the language one is most comfortable in.
Account Settings
Click the avatar of the user, then Account Settings.
Change Email and Password
Personal Access Token
We have now have a function that allows easier integration with third party tools and scripts - Personal access token. This can be found via Profile - Account Settings - PAT
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Please note you must have 2FA enabled to use this function. |
Add in the respective fields and copy the api link once created.
Company Settings
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Section available only for Master/Company login. |
This allows the user to update company information, such as Company name, geo as well as adding in payment methods.
How to Logout?
Click the avatar of the user. Logout.
Adjusting Payment Methods
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This area is only for Company / Master Level access. To adjust the payment method, the company Master account MUST have 2FA enabled. |
Within ReferOn, a company can contain multiple methods for their affiliates allowing flexibility in payouts for example if some affiliates in a network need bank wire but others need cryptocurrency.
To set up your payment methods, follow the below instructions:
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The company level access or Master user must first add the applicable payment methods via Payment methods tab by clicking ‘Create Payment Method’.
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Add the associated details and toggle ‘Add payment method to affiliates’ to set up payment method for the affiliates in the company.
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Add payment method to the affiliates and click ‘Save affiliate list’
Alternatively, payment methods can be assigned to affiliates in the company individually or in bulk via ‘Change Payment Method’ in the ‘My Company’ screen in ‘Affiliates’ tab.
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Select the appropriate method.
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The method will then show in the My Company screen.
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To set a particular payment method as a default method, go to Payment methods tab, hover the line and click “Set Default Method”.
Video
Dashboards
Overview
The Dashboard provides high level overview of the data in the system, giving you the access to adjust date ranges and filters by a number of fields.
The Dashboard is split into 3 sections focusing on various outputs:
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Reward
- Total Rewards
- Revenue Share
- CPA
- CPC
- Fixed Fee
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Revenue
- Deposit amount
- Net Revenue
- Deposits by FTDs
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Customer Activities
- Reg Count
- Clicks
- FTDs
- NDCs
- Active Customers
Each dashboard shows the widgets and adaptable buttons as per the above the KPIs. The buttons then adapt the line graph, the 'by brand' graph and the 'by country' graph. Moreover, it showcases ‘Current Period’ (CP) to ‘Previous Period’ (PP) quick comparison in all widgets and charts. The ‘Previous Period’ will be the direct date range behind the current selected range, i.e. selecting Current Week would compare to the Week before that.
Scroll down below to see examples of each screen.
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Revenue
Reward
Customer Activities
Statistics Toggle
The statistics toggle can be found in the following pages:
- My company
- Media Items
This allows a user to quickly see statistics for the given view and is linked with the data range selector. For all areas it will show the following measures, with the grouping before depending on the page view:
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To help with data management, you may also choose to hide or show the columns in each page via the Column Chooser to the right of the screen. This also applies to the list page when statistics is not switched on as well.  |
Every page can also be extracted in CSV via the ‘download’ button should additional data pulls be required.
My Company
Company Overview Page
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This page is only available to those with Company Affiliate access. If you have standard affiliate access you will be shown the Affiliate Overview page instead. |
Affiliates
This page provides the details of your individual company, including widgets.
You will see the following information on the page:
- Company Invitation Link
- Company UID
- Affiliate ID
- Affiliate Name
- Affiliate Username
- Company
- Manager
- Reward Plan
- Country
- Teams
- Position
- Main Traffic Type
- Telegram
- Payment Method
- Licence
- Registration Date
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The statistics toggle is available as well. |
Payment Methods
Allows you to manage the payment methods from one place.
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Learn how to adjust the payment methods here. |
Creating Affiliates
Within the My Company window, you can then add more affiliates under your company via the 'Create affiliate' button. Avoiding the need to use the signup URL for the affiliate program.
Upon clicking this, you will see the window below:
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Upon creation, the affiliate will need to be approved by the affiliate manager before access is granted and ultimately for rewards to be calculated. |
Affiliate Overview Page
Upon clicking on an affiliate you will be shown the below window:
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If you are using an affiliate account login, this will be starter page of access. You will NOT see payment details at this stage - those are stored at the Company level. For adjusting the payment method steps, follow this link: Adjusting Payment Methods |
Much like the My Company page you will find the usual widgets and date range selectors in the Campaigns and Media Items tabs. However, in this case you will see the brands, campaigns, media items and marketing sources for the affiliates.
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Clicking one of the campaigns will then show the media items underneath it, such as the below screen:
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The below is discussed in more detail in the Affiliate Media section. |
Media
Campaigns
Here is where you can view all the current URLs or 'Campaigns' available in the system.
The following fields are shown:
- Campaign ID
- Campaign Name
- Banner Count
- URL
- Active Items
- Access
- Language
- Keywords
- Creation Date
- Product
Filters
The Filter on this page covers the following:
- Creation Period Date
- Count of media items
- Count of banners
- Product
- Campaign
- URL
- Language
- Access
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To filter by brand, you can select one or multiple of the brand names at the top of the page. |
Media Items
Here you will find all media items of the entire system. Showing the following fields:
- Media Item ID
- Media Item Name
- Media Item Type
- Brand
- Reward Plan
- Campaign Name
- Affiliate Name and ID
- Company
- Traffic Type
- Traffic Type Group
- Marketing Source
- Geo
- Creation Date
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The Statistics toggle is also available. |
When a media item is created, a separate page is then available. The Media Item Name is clickable and will show the following:
Reward Plan History
This will provide the details of any changes of the deals, including when they started, they structure and when they stopped.
Information
To the right, you can then see the information of the media item, such as the tracking link, the plan, the traffic type, etcnot jeal
Extracting a Tracking Link
Ensuring you are using the right link is very easy in ReferOn.
- Navigate to Media - Campaigns or My Company - Campaigns.
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From here, you will find all of the available campaigns that have been added to the system for the available brands for you.
From this page you can also change the date range selector to see your performance for all campaigns by FTDs, Deposit Amount and Net Revenue for the date range.
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From this window, you can choose to do a number of options:
- Use the quick search to find your campaign name
- Use the side filter
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Once you have found your campaign, select the Campaign Name:
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Select 'Create a media item':
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Fill in your desired:
- Select Affiliate (if at company level and via Media - Media Items)
- Name
- Description (optional)
- Marketing Source
- Traffic Type
- Geo
- Click Save
- Once created, scroll to the end and select the Copy icon and paste in the browser for tracking testing.
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The output will resemble something like this: https:/ADSERVER.com/?mid=5081_139901 The 'mid' parameter is split into two parts:
This makes it transparent on which campaign and affiliate a tracker is being used. Alternatively, you may also jump straight to Media - Media Items and create media item from there as well, but you will need to fill in the campaign column when creating the media item. |
Video
Extracting a Image Link
Varying slightly from extracting a tracking link, if you have uploaded banners and wish to extract the image link, you will need to follow the below steps;
- Create/Edit Media Item
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Click View code below the banner you have selected.
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Extract the associated codes from there, depending on your needs.
- Should you wish to use the campaign and tracker as a text link, you can continue to use the Copy Icon as per flow above.
Relative Path Functionality
This allows users to add relative URLs to an existing tracker. This is useful for adjusting the channel of the link, such specific sport pages without needing to create a new tracker.
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This is not the same as common &redirectURL additions, which allows any URL to be used and redirected but instead allows subpages of the existing domain. |
Example:
https://EXAMPLE.servclick1move.com/?mid=12345_1395807&relativepath=ar/game/plinko-v2
In the above example, the original campaign of Homepage AR will instead go to Plinko game on the brand.
Marketing Sources
In addition to creating marketing sources on the fly via Media item creation. You may also manage your marketing sources in this section. You can easily edit, create and delete any marketing source tag for your trackers.
Postbacks (S2S Pixels)
Postbacks
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If you do not see this feature, please contact your affiliate manager to enable it for you. After you will see the screen as below: |
There are 2 main tabs:
- Management
- Logs
Management
Here is where you can add your Postbacks.
To add your postback, follow the below steps:
- Click Create Postback
- Add Postback Name
- Select the type
- Registration
- First Deposit
- Qualified CPA
Note: Qualified CPA is based on data frequency as it needs to check the reward plan structure and threshold before sending.
- Select the level
- Affiliate
- Brand
- Media Campaigns
- Media Items
This function allows you set different URLs for different levels in your account. Perhaps you have an identifier, such as Event or Campaign ID for a particular tracker.
- Insert the URL
- Click Parse
When parsing the URL, you have the option of selecting automatic parameters, such as:
EventTime
EventType
CustomerID
Affiliate ID
MID
BrandGUID
Fluid
Currency
Dynamic Variables
Note: Deposit amount and CPA amount need to be requested by your affiliate manager as some platforms have not fully integrated postbacks into Referon and need to be asked.
- Click Save Changes
- Repeat for each Type you need.
Logs
When an event occurs, these will then show in the Logs as they happen.
- Event time
- Event type
- customerID
- Affiliate ID
- MID
- brand guid
- fluid
- currency
- dynamic variables
- Event time
- Event Type
- Customer ID
- Affiliate ID
- MID
- Brand Guid
- Fluid
- Currency
- Dynamic Variable
Note: Deposit amount and CPA amount can be requested by your affiliate manager. Some platforms have not connected postbacks fully, so we do not show it to affiliates at this stage to avoid any issues
Bulk Actions
There are a number of bulk actions that can be done on the Media Item page:
- Change Geo
- Change Traffic Type
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Change Marketing Source
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Change Marketing Source is only allowed for items within the same affiliate account. Greyed out option can only appear when using the Company Level and reviewing items across multiple accounts. |
Postbacks
Overview
Management
This will allow easy access to manage all postbacks in the system in one place, especially useful for the master company access.
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To set up postbacks click ‘Create postback’ button and follow the steps as described in the following article: Postbacks (S2S Pixels)
Filters
The filters that are available for this section are as follows:
- Type
- Levels
- Affiliate
Customers
Overview
This section allows you to view individual players under your accounts.
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To display customers a brand needs to be selected. Multiple brands can be selected at the time.
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Output
This page shows the following details:
- CustomerID
- Geo
- Signup Date
- Affiliate
- Brand
- Campaign
- Media Item
- Reward Plan
Filters
You can filter by the following functions:
- Player signup date
- Affiliate
- Campaign
- Media item
- Brand
- Country
Reports
General
There is only one activity report in ReferOn, however, this is designed in this way so that you can have full transparency on what you are earning and what you are generating through a number of functions without the need of going to other areas in the system.
You can access this via the Reports side bar.
Use the grouping feature to extract the data on exactly the level you need:
- Program
- Product
- Company
- Affiliate
- Manager
- Brand
- Campaign
- Media Item
- Traffic Type Group
- Traffic Type
- Marketing Source
- Geo
- Customer ID
- Rewarding Plan
- Dynamic Variables
Filters
In addition, use the date range and filters to select further choices:
- Affiliate signup period (Master level only)
- Player Signup Period
- Affiliate
- Brand
- Campaign
- Media Item
- Country
- Traffic Type
- Product
- Customer
- Dynamic Variables
- Reward Plan
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The GEO column is equivalent to the IP and country of registration of the player. Example 1 - where registrations exist:
Example 2 - where clicks exist only:
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Output
As well as exporting the csv of the report, you will also have the option of breaking down the data into periods;
- Total
- Year
- Month
- Day
Depending on the option chosen, an additional column is added to the report.
Moreover, should you need a cleaner view for exporting or for screenshots you can adjust which columns show using the 'Column Chooser' icon to the right.
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Singular or multiple items can be selected at the same time to allow for more flexible reporting. |
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If you see a loading bar on the logo of the affiliate program to the top left. This denotes a recalculation is occurring on the system. This process normally takes 1-3 minutes to run. While this is running, we advise to not review reports or statistics as calculations are ongoing.  |
Revenue Share vs RS Distribution
In the cases where a media item, player, campaign or brand becomes negative in a given date range and is on a revenue share plan, taking revenue share outputs at the face value at affiliate level would then not make sense. To combat this discrepancy in the reports, two columns are shown: Revenue Share and RS Distribution.
The logic for redistributing negative Revenue Share is not limited to a specific level, but rather it is applied consistently across various breakdowns, including by day, brand, geo, marketing source, etc. This approach ensures that the Total Reward calculation remains accurate and transparent, regardless of the level of granularity required for assessing performance and profitability.
For example, we need to accurately represent how much each brand has earned while ensuring that the negative revenue share doesn't impact the other earnings.
Example
Total Affiliate Earnings:
An affiliate has earned a total of 1093 Euros in Revenue Share and 4200 Euros in CPA, resulting in a grand total of 5293 Euros (1093 + 4200 = 5293 Euros)
Brand Earnings:
Brand A: -1118 Euro RS and 2400 Euro CPA, resulting in a total of 2400 Euros (because negative RS should not eat into CPA).
Brand B: 199 Euro RS and 900 Euro CPA, totaling 1099 Euros.
Brand C: 672 Euro RS and 750 Euro CPA, totaling 1422 Euros.
Brand D: 1340 Euro RS and 150 Euro CPA, totaling 1490 Euros.
Total Brand Earnings:
The sum of brand earnings: 2400 + 1099 + 1422 + 1490 = 6411 Euros.
Here's the explanation for the difference between the affiliate's total earnings and the sum of brand earnings:
The difference arises because the "Revenue Share" column includes both positive and negative values for all brands, which is why it's showing there a total of 5293 Euros. Total earnings for the affiliate includes here the impact of the negative revenue share from one brand.
On the other hand, the "RS Distribution" column, which should be a correct distribution, doesn't really show the total earnings for the affiliate based on the percentage. Instead, it accurately represents how much each brand has earned by distributing the total revenue share of the affiliate based on positive active customers of that particular affiliate. This column helps ensure that the negative revenue share doesn't affect the CPA earnings.
In summary, the "RS Distribution" column is a more accurate representation of how much each brand has earned without letting negative revenue share impact the CPA earnings. The difference between the affiliate's total and the sum of brand earnings is due to the presence of the negative revenue share, which is redistributed to ensure fair payments while preserving the integrity of CPA earnings.
Key Notes
- The 'RS Distribution' column redistributes negative Revenue Share, preventing it from affecting other earnings in the Total Reward calculation.
- ‘RS Distribution’ column may change daily and impact past dates due to dynamic factors, but actual earnings are based on the snapshot at the end of the payment period. This is a logical outcome since the total revenue share can both increase and decrease within the month. Consequently, it becomes crucial to accurately redistribute the updated amounts across all activities throughout the entire open period. It is related to the dynamic nature of the calculations and how they are influenced by future events, particularly for players who win or lose large sums.
- Due to the universal approach, it may not always be evident with all positive numbers that the distribution model functions universally for all scenarios, yet the calculation remains entirely accurate. This implies that, for instance, when all brands have positive figures, the brand with the most positive customer activities will receive the highest proportion of the total Revenue Share amount. In other words, even if the total NGR for a particular brand is positive but significantly lower than that of other brands, the RS Distribution column will still display the largest share for that brand.
- It is entirely your decision whether you want to regard these distribution figures as applicable to your business and as part of the logic for calculating the brand's profitability and performance. This is precisely why we have a separate column that straightforwardly and simply calculates the revenue share percentage “as is.”
- The "Revenue Share" column and "RS Distribution" will consistently display the same total amount for each affiliate, regardless of the breakdown level you select. The total sum for "SUM of Total Reward" remains constant for the entire affiliate, even if the distribution at each individual level differs between "SUM of Revenue Share" and “SUM of RS Distribution”
- RS Distribution is also the basis for future Independent Deal Calculation (No Bundling) automation; creating a foundation for future functionality, such as the ability to unbundle or separate commissions. This will give our system the flexibility to adapt to changing business needs.
Remember that these figures are intended to provide a transparent and straightforward calculation of revenue share percentages, allowing you to adapt them to your specific business needs.
Further In-Depth Calculations
We have the date range 01 of October - 25 of October, example for one affiliate ID.
- Calculate the total Revenue Share values for all customers for the entire period from October 1 to October 25.
- Calculate the total Revenue Share values for all customers who have positive Revenue Share values for the entire period.
- Define the ratio (coefficient) between the total Revenue Share values for all customers and the total Revenue Share values for all positive customers. This ratio is calculated by dividing the total Revenue Share for all customers by the total Revenue Share for all positive customers. Let's call this ratio K1.
- For each individual customer with positive total Revenue Share values (RS1), calculate the list of all positive customers with positive Revenue Share values for each activity (RS2).
- Calculate the second coefficient ratio (K2) by dividing RS1 by RS2.
- Apply the formula for each positive individual activity in the initial list to determine the Revenue Share Distribution for that activity: RS Distribution = RS * K1 * K2
Where:
RS Distribution is the Revenue Share to be paid for the specific activity.
RS is the Revenue Share value for that activity.
K1 is the first coefficient ratio (the ratio of total Revenue Share for all customers to total Revenue Share for all positive customers).
K2 is the second coefficient ratio (calculated for each individual customer with positive total Revenue Share values).
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IMPORTANT NOTE: Currently, we cannot split a particular media item, campaign or reward plan away from the combined company or affiliate statistics. However, if this is required, you can use the Reports and Group By the desired output to see a rounded approximate value at Revenue Share level. |
How to use the Reports?
Video
Examples
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I need to find my best performing geo in total for the date range:
- Select Geo only
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I need to find my best performing brand and campaign
- Select Brand and Campaign
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I need to find my marketing source information by reward by day
- Select Marketing Source and Rewarding Plan
- Select Split by Day
How to Create API Reports
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Follow the below steps to create a template and API. |
- Go to Reports - General
- Select your desired outputs, e.g. group bys, date range, columns and split bys
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Select Create Preset
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Insert a name and click Create preset
Click the Save icon to the bottom right, to keep it saved in your top 5 presets.
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Upon click you will then be shown the API screen:
Copy the API Link for instant access outside of ReferOn. This will instantly download a CSV upon use.Use restricted access if sharing with third parties.
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Upon saving, it can then be found via the Open icon (three dots) to the right. To bookmark it to the preset toolbar check the bookmark icon:
Payments Report
Grouping
The grouping functionalities allow you to easily pick the various groups of the report.
The grouping options are:
- Program
- Company
- Affiliate
- Brand
- Type
- Reward/Fixed Fee Name
- Manager
- Campaign
- Media Item
- Payment Method
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Singular or multiple items can be selected at the same time to allow for more flexible reporting. |
Date Range Selector
This mirrors the same functionality found throughout the system for this function.
Filters
The filters that are available for this section are as follows:
- Payment Date
- Minimum and Maximum Accounts
- Status
- Type
- Company
- Affiliate
- Managers
- Brands
- Payment Methods
- Reward Plan
Example:
Formulae
| Name | Definition | Calculation |
| Banner View Count | - | - |
| Click Count | - | - |
| Unique Click Count | - | - |
| Reg. Count (total) | - | - |
| Reg. Count (sub-affiliate) | - | - |
| Reg. Count | - | - |
| FTD Count | - | |
| NDC | Count of customers who registered and deposited within the selected period | - |
| RDC | Count of customers who did NOT register in the selected period but did deposit | - |
| Reg. to FTD | - | REG / FTD |
| Click to FTD | - | Unique clicks / FTD |
| Active customers | Customers who has any activity for the selected period | - |
| Depositing customers | Customers who deposited for the selected period | - |
| Bonuses | - | Released bonuses + Cash bonus |
| Deposits | - | - |
| Count of deposits | - | - |
| CPA count | - | - |
| CPC count | - | - |
| Avg. deposit | - | Total Deposit / Depositing Customers |
| Click to REG | - | REG/Unique clicks |
| FTD Amount | - | - |
| NDC Deposits | New Depositing Customers | Sum of all deposits in the selected period for customers who registered in the selected period |
| RDC Deposits | Returning Depositing Customers | Sum of all deposits in the selected period for customers who not registered in the selected period |
| FTDs Deposits | - | Sum of all deposits in the selected period for customers who made FTD in the selected period |
| Deposit per FTD | - | Deposit / FTD |
| Dep per Active | - | Deposits / Active customer count |
| FTDs Deps per FTD | - | FTD Deposits / FTD Count |
| FTD Deps ratio | - | FTDs deposits / Sum of CPA rewards for the selected period |
| Turnover | - | Total Bets of the player |
| NGR | Net Gaming Revenue | GGR - Bonuses - Adjustments |
| Revenue Share | - | NGR * Revenue Share % |
| CPA | Cost Per Action/Cost Per Acquisition | - |
| CPC | Cost Per Click | - |
| Sub-affiliate reward | - | Either RS+CPA or NGR |
| Fixed Fee | Positive Fixed Fees | - |
| Deduction | Negative Fixed Fees | - |
| RS distribution | Revenue Share based on affiliate (or IDC) level that removes negative values | - |
| Commission Reward | Commission Reward | RSD + CPA + CPC + SA - Deductions |
| Total Reward | Total Reward | Reward Commissions + Fixed Fee |
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Please note that due to data frequency the following metrics may not be accurate:
Please note that the following metrics may not be accurate using split ‘by day’ in General report:
We advise generating the report in “Total” for the selected period to ensure the accuracy of the above mentioned metrics. |
Customers Report
This report can be used to further enhance the visibility of details and associated performance of players.
Date Range Selector
This mirrors the same functionality found throughout the system for this function.
Filters
The filters that are available for this section are as follows:
- Signup Date
- First Deposit Date
- Birth Date
- Gender
- Geo
- Company
- Affiliate
- Brand
- Media Campaign
- Media Item
Output
The csv and UI output will provide the following columns:
- Customer ID
- Gender
- Country
- Signup Date
- Company ID
- Company Name
- Affiliate ID
- Affiliate Username
- Brand ID
- Brand Name
- Campaign ID
- Campaign Name
- Media Item ID
- Media Item Name
- Reward Plan ID
- Reward Plan Name
- CPA Processed Date
- First Deposit Date
- Fluid
- Deposits Count
- Bonuses
- Deposits
- Avg Deposit
- FTD Amount
- FTD Deposits Ratio
- Turnover
- NGR
- Reward RS
- Reward CPA
- Reward RS to Pay
- Dynamic Variables
- var1
- var2
- var3
- var4
- var5
- subid
- pubid
- relative_path
- clickid
- click_id
Example:
Affiliate Video Library
How to change payment methods
Adjusting Payment Methods: Adjusting Payment Methods
How to extract a tracking link
Extracting a Tracking Link: Extracting a Tracking Link
How to use the Reports
How to use the Reports: How to use the Reports
Frequently Asked Questions - Affiliate
The following is a collection of frequently asked questions and some best practices for you to get the most out of ReferOn
When will I receive my payment?
ReferOn is not responsible for any payments made towards the affiliates. Should you experience any delays in your payments, please continue to contact your affiliate manager for updates.
How can I get a tracker?
There are multiple ways to obtain a tracker:
2 - Media - Media Items, go to Create media item. Select the campaign from the list. You can type and wildcard search where required. Fill in the details, such as traffic type, marketing source and geo.
Once created, a media item appears and you can either extract the tracker via the Copy clipboard icon or download the media item should you need information in bulk.
More information can be found here: Extracting a Tracking Link
What variables can I use?
Referon can accept any variables in your trackers.
The most common 9 variables are found in Reports - General as separate columns:
- var1
- var2
- var3
- var4
- var5
- subid
- pubid
- clickid
- click_id
However, if you are using anything outside of these, such as ‘webmasterid’, this can be collected in the ‘other’ the 10th column in dynamic variables group.
Note: if you are using postbacks, ensure the variable matches to your callback url requirements.
How do I use the reports and get an API?
The reports in ReferOn are a condensed version of most affiliate systems you might be familiar with. We have a single area of reporting which allows you choose any metric for any time split over any date range.
Configure it in a few steps:
- Select your metrics - i.e. by campaign, by media item, by geo etc. - multiple items can be selected.
- Select your date range - Various fixed date ranges can be used for example Current Month, Current Quarter, etc
- Select any filters (if applicable) - Multiple items can be filtered at any one time, for example 1234,5678
- Select your split by - For example total, per year, per month or per day.
- Click Generate Report
Should you require an API for further third party tools, after generating the report do the following steps:
- Click Create Preset
- Insert a name
- Enable API
- Copy Link
Once copied, you can take the API link to any API connector and run the data freely. If you have created the report in a custom range, when you extract the API you can also freely change the date range without needing to regenerate the code.
More information can be found here: How to Create API Reports
How can I change my payment method?
Payment methods are stored at the company level within ReferOn. A single company can store multiple payment methods granting the flexibility of applying a payment method to some of their accounts and another to others.
If you are not using a master login you do not have the functionality of adjusting the payment method.
If you are using a master login, follow the below steps:
More information can be found here: Adjusting Payment Methods
How to contact my Manager?
Please provide your username and brand you are promoting and we will put you in contact with your manager.
How to change password?
Found to the bottom left of the system, this allows a user to adjust their profile information, such as name, password, title, etc.
Click the avatar of the user, then Account Settings.
Read more about Account Settings: Account Settings
How can I delete my account?
To deactivate your account please contact your Manager.
How to Log out?
Read more about Account Settings: Account Settings
Where can I see the list of my sub affiliates?
This can be found in the General Report.
- Choose Affiliate Program Name in the Brand filter.
- Choose the "Customers" reporting group.
- Choose metric “Sub-aff reward”.
- Generate your Report.
- Customer id shows Sub affiliate id.
I can’t login in my account, error 429
Error 429 is equivalent to login timeout error. You have attempted multiple logins recently and it has an IP block for 10 minutes.
If error persists more than 10 minutes, please contact your Affiliate Manager.
Technical Documentation
Technical Documentation
General
Creating an Account
To create an account on your affiliate program navigate to https://ro-affiliate.YOURAFFILIATEPROGRAM.com/registration and follow the login steps:
- Start with username, email and password.
- Choose option to create a Company or join an Existing Company (see 2.1).
2.1. Join an existing company using Account UID (Company Identificator).
- Create a new one. Choose whether it is a Personal or Company account.
The differences are only in the Company Name:
- Your account is ready. You may now fill in additional information, such as contact details, traffic source, payment methods.
- Fill in your contact details.
- Fill in your Traffic Source details.
The Traffic Type list is based on the operators list they have created. Should you need one that is not in the list, please contact the affiliate team.
- Fill in payment details.
- After additional information is filled in please await approval of your account. You will receive notification on your email address.
After you have been notified that the account has been approved, you can then go to: https://ro-affiliate.YOURAFFILIATEPROGRAM.com/login and use the username and password details given on sign up. (Also found in the notification email)
Upon log in and approval you will then see your dashboards.
To create an account on your affiliate program navigate to https://ro-affiliate.YOURAFFILIATEPROGRAM.com/registration and follow the login steps:
The instructions in this document are for Company Account Level. If you are logging in as an affiliate level, follow the same instructions as above BUT you will NOT have the filter of choosing 'Affiliate' in the system.
Account Settings
Found to the bottom left of the system, this allows a user to adjust their profile information, such as name, password, title, etc.
Click the avatar of the user, then Account Settings.
If you are logged as the master account, you will also have a Company shortcut in the bottom left as well.
Adjusting Payment Methods
This area is only for Company Level access.
Within ReferOn, a company can contain multiple methods for their affiliates allowing flexibility in payouts for example if some affiliates in a network need bank wire but others need cryptocurrency.
To set up your payment methods, follow the below instructions:
- The company level access or master user must first add the applicable payment methods via Account Settings - Payments, Company shortcut - Payment Methods or My Company - Edit - Payment Methods and clicking Add Payment Method.
- Add the associated details and click Save Payment Method.
- This method is now available, and can now be assigned to the affiliates in the company.
After submitting the above, it will redirect back to the Edit page. click Save and update individually or in bulk via Change Payment Method in the My Company screen for the accounts.
- Select the appropriate method.
- The method will then show in the My Company screen.
- To set a particular payment method as a default method, go to Company Information - Payment Methods and click Set Default Method.
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Release Version
Found to the bottom right of the screen, this displays the current version of the system.
Widgets
- Dashboard
- My Company/My Account
- Campaigns
- Media Items
They display the following metrics:
- First Time Deposits
- Deposit Amount
- Net Revenue
These are based on the date range selected (see Data Range Selector below) and show Current Period (CP) and Previous Period (PP) with a visualisation of the trend by metric.
The Dashboard has similar outputs but vary by tab - see Dashboard overview for more details.
Date Range Selector
This function can be found to the top right of most sections and is used to review your data from custom or set date ranges.
To select a custom range, select your first date and then the end date, lastly click Apply.
Adjusting this date range will update the widgets and Statistics shown.
After the first use, the date range will stay as your previous selection regardless if you sign out and sign back in.
Filter
This is found next to the Data Range Selector to the top right of the page and varies section by section. It will allow the user to filter the current screen by an assortment of factors.
You may also find a 'soft filter' search bar above the list shown in the center of the page.
Example filter options in Dashboard - Customer Activities page:
- Product
- Affiliate ID (For Company Level)
- Manager
- Traffic Type
- Brand
- Country
Statistics Toggle
The statistics toggle allows a user to quickly see statistics for the given view and is linked with the data range selector. For all areas it will show the following measures, with the grouping before depending on the page view:
- To help with data management, you may also choose to hide or show the columns in each page via the Column Chooser to the right of the screen. This also applies to the list page when statistics is not switched on as well.
- Every page can also be extracted in CSV via the ‘download’ button should additional data pulls be required.
- Personal - Ideal for single accounts. It will auto fill the Company Name as the First Name and Last Name.
- Company - Ideal for multi accounts. It will give the user a choice in Company Name.
Dashboard
Overview
The Dashboard provides high level overview of the data in the system, giving you the access to adjust date ranges and filters by a number of fields.
The Dashboard is split into 3 sections focusing on various outputs:
- Reward
- Total Rewards
- Revenue Share
- CPA
- CPC
- Fixed Fee
- Revenue
- Deposit amount
- Net Revenue
- Deposits by FTDs
- Customer Activities
- Reg Count
- Clicks
- FTDs
- NDCs
- Active Customers
Each dashboard shows the widgets and adaptable buttons as per the above the KPIs. The buttons then adapt the line graph, the 'by brand' graph and the 'by country' graph. Moreover, it showcases ‘Current Period’ (CP) to ‘Previous Period’ (PP) quick comparison in all widgets and charts. The ‘Previous Period’ will be the direct date range behind the current selected range, i.e. selecting Current Week would compare to the Week before that.
Scroll down below to see examples of each screen.
- Unlike other areas in the system, the widgets in the dashboard change depending on the sub-section you are currently in.
- Aside from column format, the Brands and Countries graphs can be shown in the following formats as well:
- Brands: Column and Donut
- Countries: Map, Column and Donut
- Filters for the Dashboard are as follows:
- Product
- Affiliates (Master Affiliate Access only)
- Traffic Types
- Brands
- Countries (player level)
Revenue
Reward
Customer Activities
My Company
Company Overview Page
This page is only available to those with Company Affiliate access. If you have standard affiliate access you will be shown the Affiliate Overview page instead.
This page provides the details of your individual company, including widgets.
You will see the following information on the page:
- Affiliate ID
- Affiliate Name
- Affiliate Username
- Company
- Manager
- Reward Plan
- Country
- Registration Date
- Skype
- Position
- Main Traffic Type
- Telegram
- Payment Method
The statistics toggle is available as well.
Creating Affiliates
Within the My Company window, you can then add more affiliates under your company via the 'Create affiliate' button. Avoiding the need to use the signup URL for the affiliate program.
Upon clicking this, you will see the window below:
Upon creation, the affiliate will need to be approved by the affiliate manager before access is granted and ultimately for rewards to be calculated.
Affiliate Overview Page
Upon clicking on an affiliate you will be shown the below window:
If you are using an affiliate account login, this will be starter page of access. You will NOT see payment details at this stage - those are stored at the Company level. For adjusting the payment method steps, follow this link: Technical Documentation
Much like the My Company page you will find the usual widgets and date range selectors in the Campaigns and Media Items tabs. However, in this case you will see the brands, campaigns, media items and marketing sources for the affiliates.
- You may wish to view Deactivated campaigns via the tab choice. By default, it will always show the Active tab.
- Similar to the previous page with the hover functions, you can also edit the affiliate information too via the top right button.
Clicking one of the campaigns will then show the media items underneath it, such as the below screen:
The below is discussed in more detail in the Affiliate Media section.
Media
Overview
The Media area is your central management area for all campaigns and media items.
You may select from the current list of campaigns or media items here, without the need of finding the specific link from other sections.
Campaigns
Here is where you can view all the current URLs or 'Campaigns' available in the system.
The following fields are shown:
- Campaign ID
- Campaign Name
- Banner Count
- URL
- Active Items
- Access
- Language
- Keywords
- Creation Date
- Product
Filters
The Filter on this page covers the following:
- Creation Period Date
- Count of media items
- Count of banners
- Product
- Campaign
- URL
- Language
- Access
To filter by brand, you can select one or multiple of the brand names at the top of the page.
Media Items
Here you will find all media items of the entire system. Showing the following fields:
- Media Item ID
- Media Item Name
- Media Item Type
- Brand
- Reward Plan
- Campaign Name
- Affiliate Name and ID
- Company
- Traffic Type
- Traffic Type Group
- Marketing Source
- Geo
- Creation Date
The Statistics toggle is also available.
Extracting a Tracking Link
Ensuring you are using the right link is very easy in ReferOn.
- Navigate to Media - Campaigns or My Company - Campaigns.
- From here, you will find all of the available campaigns that have been added to the system for the available brands for you.
From this page you can also change the date range selector to see your performance for all campaigns by FTDs, Deposit Amount and Net Revenue for the date range.
- From this window, you can choose to do a number of options:
- Use the quick search to find your campaign name
- Use the side filter
- Once you have found your campaign, select the Campaign Name:
- Select 'Create a media item':
- Fill in your desired:
- Select Affiliate (if at company level and via Media - Media Items)
- Name
- Description (optional)
- Marketing Source
- Traffic Type
- Geo
- Click Save
- Once created, scroll to the end and select the Copy icon and paste in the browser for tracking testing.
The output will resemble something like this: https:/ADSERVER.com/?mid=5081_139901
The 'mid' parameter is split into two parts:
- Affiliate ID
- Media Item ID
This makes it transparent on which campaign and affiliate a tracker is being used.
Alternatively, you may also jump straight to Media - Media Items and create media item from there as well, but you will need to fill in the campaign column when creating the media item.
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Extracting a Image Link
Varying slightly from the above, if you have uploaded banners and wish to extract the image link, you will need to follow the below steps;
- Create/Edit Media Item
- Click View code below the banner you have selected.
- Extract the associated codes from there, depending on your needs.
- Should you wish to use the campaign and tracker as a text link, you can continue to use the Copy Icon as per flow above.
Relative Path Functionality
This allows users to add relative URLs to an existing tracker. This is useful for adjusting the channel of the link, such specific sport pages without needing to create a new tracker.
This is not the same as common &redirectURL additions, which allows any URL to be used and redirected but instead allows subpages of the existing domain.
Example:
https://EXAMPLE.servclick1move.com/?mid=12345_1395807&relativepath=ar/game/plinko-v2
In the above example, the original campaign of Homepage AR will instead go to Plinko game on the brand.
Bulk Actions
There are a number of bulk actions that can be done on the Media Item page:
- Change Geo
- Change Traffic Type
- Change Marketing Source
Note: Change Marketing Source is only allowed for items within the same affiliate account. Greyed out option can only appear when using the Company Level and reviewing items across multiple accounts.
Marketing Sources
In addition to creating marketing sources on the fly via Media item creation. You may also manage your marketing sources in this section. You can easily edit, create and delete any marketing source tag for your trackers.
Postbacks (S2S Pixels)
Much like any other affiliate platform, ReferOn and it's backend can support postbacks.
To set up postbacks, you will need to contact your affiliate manager and provide the following information upfront:
- Notification URL(s) - Registration and Deposit URLs
- Test link. Normally these include ‘clickid’ but this is up to you.
The affiliate manager will then add these for you and run a test. Should you not receive the test upon their reply please check the URLs given are accurate.
Notes:
- You do not need to provide both Registration and Deposit notification URLs, but it is recommended.
- Ensure that the notification urls do contain a placement for clickids or alternative parameters. If there are any other parameters you need filling in, please run these by your affiliate manager for confirmation. Common examples include; currency, deposit value and payout.
- Ensure the test link is picking up a new ‘clickid’ on every click. This is best done via any link wrapping software.
- Clickids can be found as ‘dynamic variables’ in the Report in the interface as well as being shown in your own postback monitoring software.
Customers
Overview
This section allows you to view individual players under your accounts.
Output
This page shows the following details:
- CustomerID
- Geo
- Signup Date
- Affiliate
- Brand
- Campaign
- Media Item
- Reward Plan
Filters
You can filter by the following functions:
- Player signup date
- Affiliate
- Campaign
- Media item
- Brand
- Country
Reports
Overview
There is only one activity report in ReferOn, however, this is designed in this way so that you can have full transparency on what you are earning and what you are generating through a number of functions without the need of going to other areas in the system.
You can access this via the Reports side bar.
General
Use the grouping feature to extract the data on exactly the level you need:
- Program
- Product
- Company
- Affiliate
- Manager
- Brand
- Campaign
- Media Item
- Traffic Type Group
- Traffic Type
- Marketing Source
- Geo
- Customer ID
- Rewarding Plan
- Dynamic Variables
Filters
In addition, use the date range and filters to select further choices:
- Affiliate signup period (Master level only)
- Player Signup Period
- Affiliate
- Brand
- Campaign
- Media Item
- Country
- Traffic Type
- Product
- Customer
- Dynamic Variables
- Reward Plan
Singular or multiple items can be selected at the same time to allow for more flexible reporting.
The GEO column is equivalent to the IP and country of registration of the player.
Example 1 - where registrations exist:
- GEO of media item is selected as 'All Countries' and the tracker goes to GEO homepage.
- Player has VPN of DE
- Player follows links but selects CH as signup country.
- GEO of player in report is CH.
Example 2 - where clicks exist only:
- GEO of media item is selected as 'All Countries' and the tracker goes to GEO homepage.
- Player has VPN of DE
- Player follows links but does not sign up
- GEO is click of DE.
Date Range Selector
This mirrors the same functionality found throughout the system for this function.
Additional Splits
Moreover, you can show/hide columns and split the report by month, year or total.
Columns that are available are as follows:
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Examples
- I need to find my best performing geo in total for the date range:
- Select Geo only
- I need to find my best performing brand and campaign
- Select Brand and Campaign
- I need to find my marketing source information by reward by day
- Select Marketing Source and Rewarding Plan
- Select Split by Day
How to Create API Reports
Follow the below steps to create a template and API.
- Go to Reports - General
- Select your desired outputs, e.g. group bys, date range, columns and split bys
- Select Create Preset
- Insert a name and click Create preset
Click the Save icon to the bottom right, to keep it saved in your top 5 presets.
- Upon click you will then be shown the API screen:
Copy the API Link for instant access outside of ReferOn. This will instantly download a CSV upon use.Use restricted access if sharing with third parties.
- Upon saving, it can then be found via the Open icon (three dots) to the right. To bookmark it to the preset toolbar check the bookmark icon:
Payments
Grouping
The grouping functionalities allow you to easily pick the various groups of the report.
The grouping options are:
- Program
- Company
- Affiliate
- Brand
- Type
- Reward/Fixed Fee Name
- Manager
- Campaign
- Media Item
- Payment Method
Singular or multiple items can be selected at the same time to allow for more flexible reporting.
Date Range Selector
This mirrors the same functionality found throughout the system for this function.
Filters
The filters that are available for this section are as follows:
- Payment Date
- Minimum and Maximum Accounts
- Status
- Type
- Company
- Affiliate
- Managers
- Brands
- Payment Methods
- Reward Plan
Example:
Affiliate Interface Release Notes
1.133.0 Release Notes
Release date: 2026-07-01
Fixes
- When submitting 2FA codes, especially for payment method updates the system now auto submits when the code is entered rather requiring an additional click.
- For those clients that are using the new payments flow, the Proof Of Payment column is now added to CSV export
- Moreover, erratic behaviour in the new Payments page was not remembering the column chooser options. This is now resolved.
- We have rolled out a number of changes on tables throughout the system, allowing for pinning and moving.
- Small bug fixes and UI improvements across the platform.
1.128.0 Release Notes
Release date: 2026-05-14
New Functionality
New Languages
ReferOn now can show German and Polish via Profile Settings - Languages
As previously mentioned in our Brazilian language release. We have reviewed the text with a translator but should you spot any errors in the translations, please contact support@referon.com with your correction and we will fix it as soon as we can.
Examples:
Fixes
- In some cases selected groupings in the report were not being shown in the report when generating. This has now been resolved.
- Small bug fixes and UI improvements across the platform.
1.121.0 Release Notes
Release date: 2026-03-24
New Functionality
Developer Guide
Available to all users and in an effort to help understand how to use tokens within ReferOn for more development based calls, a new area found in Profile - Developers will present instructions and how-to guides on how to set up and use the tokens in ReferOn.
The page is split into 3:
- Overview
- Token Generation
- Rate Limits
This is also connected with a small change in Account Settings in which we show a new area called ‘Partner ID’. This is used within the token and API calls.
Fixes
- Dynamic Variables in the reports were truncated in the previous release. This has now been fixed.
- Small bug fixes and UI improvements across the platform.
1.120.0 Release Notes
Release date: 2026-03-18
New Functionality
Language Option
As ReferOn expands globally, we have now added the option for admin and affiliate interfaces to be shown in other languages, starting with Brazilian Portuguese. Other languages will be coming later.
To adjust the language, click on your Profile to the bottom left, go to Languages and select the language you want. The Interface will then immediately update.
Below is an example of how the interface will change:
New Payment Flow Updates
The following updates are for the clients that use the new payment flow.
Tax for payments
It is now possible to add Tax value to your payments so the value plus tax will equal the invoice. After it is added, a new Tax column is then found in the Payments area.
Search by Invoice
To help find invoicing in the system by naming convention, the soft search field can now also be used to find Invoice names as well.
Fixes
- Refie was missing from some pages. This has now been fixed.
- Small bug fixes and UI improvements across the platform.
1.118.0 Release Notes
Release date: 2026-02-17
New Functionality
Cleaned Navigation
We have now removed the additional window behaviour whilst navigating which unnecessarily obscured more of the screen and to further help with mobile functionality. We have adjusted to ‘collapse/expand’ behaviour instead. Only one area can be expanded at a time.
With this update you can also pin your most used spaces so that they are also found at the top of the navigation pane. To pin, simply hover on the section you need and click the ‘pin’ icon.
Payment Method Filter Addition
For the operators using our new payment process, it is now possible to filter by payment methods in Finances - Accruals in the Affiliates tab. Thus allowing you to easily pick out the crypto or bank wire payments more easily.
Fixes
- Small bug fixes and UI improvements across the platform.
1.113.0 Release Notes
Release date: 2026-01-19
New Functionality
Postbacks Page
A new section is now found in the left side bar called Postbacks - Management.
This will allow easy access to manage all postbacks in the system in one place. No need to go individually into each affiliate account. This will make it much easier to manage large companies and you can also extract the full page too.
The same functionality is found as per the individual affiliate page, however when adding via this page, you will need to give Affiliate ID or Name. In addition to the new page, Postbacks now have the option of GET or POST.
Notes:
- Only affiliate accounts that have postback function enabled are shown in the drop down here. As a reminder, speak to your affiliate manager to enable postbacks if you need this.
- This is only showing the Management page. Log pages are still found individually in the affiliate accounts.
Fixes
- ‘Covered Months’ is now showing in the new Payments section module, making it easier to recognise which month(s) the payment is applicable for. If this is not showing, you can find it in the Column Chooser to the right. This change is only applicable for those clients with the new payment module.
- Small bug fixes and UI improvements across the platform.
1.110.0 Release Notes
Release date: 2025-12-03
New Functionality
Integrated Release Notes
As well as the release notes found here in the Knowledge base, and in an effort to ensure everyone stays in touch with updates, ReferOn now includes integrated release notes.
You will find a small popup to the top right corner.
Clicking ‘Review now’ will show the popup version.
The below is an example.
If you chose ‘Maybe later’. You will also find a new section in Account Settings that can show the release notes whenever you are ready.
2FA Payment Protection and Updates
We have now added additional security to adjustments of payment methods and details for the Company Master account.
If you do not see the Payment Method tab or Company tab, please check you are using the Master Account.
To adjust the payment method, the company Master account MUST have 2FA enabled. All features are greyed out otherwise. This prevents email and password leaks and payment details being changed freely and with 2FA stopping further access.
Only the first time creating and inserting the information for the account is the exception to adding in payment method details without needing 2FA.
Moreover, when payment method details are changed, the following emails are now also sent:
- Add a new payment method
- Update existing payment method
- Remove existing payment method
- Change default payment method
Reward History - Brand Addition
To further enhance the Reward History function featured in the last release, we have now added Brand changes.
This is found when clicking into the Brand when in the Affiliate page. You can follow the below steps:
- Find Affiliate
- Go to Brand Page
- Click Brand
- Click Reward History
Fixes
- Small bug fixes and UI improvements across the platform.
1.107.0 Release Notes
Release date: 2025-10-23
New Functionality
Introducing Refie
This release brings a fresh face to ReferOn - Refie.
Refie is the starting point in making ReferOn more personal and less static, giving users that individual touch and more recognizable imagery
You will find Refie in various pages throughout the system and in features as ReferOn expands. The below is some examples of pages that you will see Refie.
Reward History
We have now introduced more transparency into reward changes, providing insight on past changes and the details. This can be found in the affiliate page under a new tab - Reward History.
It provides details on the following:
- Reward plan details
- Source (Partner or Affiliate)
- Start Date
- End Date
- Updated Date
- Updated By
Currently this shows Partner Program updates, such as reset to inherited, and affiliate level updates only. Brand and Media Item changes will come in a later release.
Report Update Tip
Based on feedback on how users have been using the ReferOn reports, we have now added a small tip to encourage regeneration of reports if filters, groupings, etc have been adjusted since last load.
Fixes
- Previously when checking the Customers section, the plan showing for the player was the current deal on the media item, not the actual plan that the player was assigned to. This has now been resolved and now shows the accurate plan.
- Small bug fixes and UI improvements across the platform.
1.106.0 Release Notes
Release date: 2025-10-14
New Functionality
Customers Report
A new report is now found in Referon providing vast details on Customers. Further enhancing our features and visibility as it can show all player details; including variables, FDD, etc as well as statistics in one place. This report can be found in Reports - Customers
This contains the following columns:
- Customer ID
- Gender
- Country
- Signup Date
- Company ID
- Company Name
- Affiliate ID
- Affiliate Username
- Affiliate Icon
- Brand ID
- Brand Name
- Campaign ID
- Campaign Name
- Media Item ID
- Media Item Name
- Reward Plan ID
- Reward Plan Name
- CPA Processed Date
- First Deposit Date
- Fluid
- Deposits Count
- Bonuses
- Deposits
- Avg Deposit
- FTD Amount
- FTD Deposits Ratio
- Turnover
- NGR
- Reward RS
- Reward CPA
- Reward RS to Pay
- Dynamic Variables
- var1
- var2
- var3
- var4
- var5
- subid
- pubid
- relative_path
- clickid
- click_id
And can be filtered by
- Signup date
- First deposit Date
- Birth date
- Gender
- Geo
- Affiliates
- Brand
- Media Campaign
- Media item
Personal Access Token
We have now have a function that allows easier integration with third party tools and scripts - Personal access token. This can be found via Profile - Account Settings - PAT
Add in the respective fields and copy the api link once created.
Please note that you must have 2FA enabled to use this function.
Fixes
- We detected an issue with API report building during the dates of 04.09 and 15.09. If you experienced API calls failing, it is likely because the API call was generated in this time period, please regenerate the link and it will work.
- IP detection has now been improved.
- Small bug fixes and UI improvements across the platform.
1.102.0 Release Notes
Release date: 2025-09-02
New Functionality
Payment Method Assignment Updates
The below is applicable only for Master Level access.
When creating or editing a payment method at Master account level, rather than creating and then assigning in bulk or individual it is not possible to do it within the same screen as below:
clicking the ‘Set up affiliate payment method list’ button results in the below screen.
As a reminder, if the payment method fully changes for an affiliate, an automated email is sent to the email address on their account.
Fixes
- Customers Section can now select multiple brands at any one time, rather than individual.
- In some cases NDC and Active Customer widgets were not displaying correct statistics. This has now been resolved.
- Statistics will now load quicker
- Small bug fixes and UI improvements across the platform.
1.94.0 Release Notes
Release date: 2025-06-17
New Functionality
Payment Method Tab
As a reconfiguration, more than new functionality, we have redesigned how to handle payment methods within an affiliate account and its company. Instead of navigating within the Edit screen for a Company, instead there is a Payment Method tab in the Company account.
Functionality remains the same, but redesigning this method allows an improved access and management.
The following quick actions are available from this screen:
- Set Default Method (if not already default)
- Edit
- Delete
Fixes
- Small bug fixes and UI improvements across the platform.
1.91.0 Release Notes
Release date: 2025-05-22
New Functionality
Affiliate Postback Visibility
Setting postbacks is now fully available in ReferOn. Via the Postbacks menu within the affiliate panel.
If you do not see this feature, please contact your affiliate manager to enable it for you.
There are 2 main tabs:
- Management
- Logs
Management
Here is where you can add your Postbacks.
To add your postback, follow the below steps:
- Click Create Postback
- Add Postback Name
- Select the type
- Registration
- First Deposit
- Qualified CPA
Note: Qualified CPA is based on data frequency as it needs to check the reward plan structure and threshold before sending.
- Select the level
- Affiliate
- Brand
- Media Campaigns
- Media Items
This function allows you set different URLs for different levels in your account. Perhaps you have an identifier, such as Event or Campaign ID for a particular tracker.
- Insert the URL
When adding in the URL please follow the below:
- Click Parse
- Click Save Changes
- Repeat for each Type you need.
Logs
When an event occurs, these will then show in the Logs as they happen.
Fixes
- When ordering columns, it was requested that rather than Z-A on first click, it now goes from A-Z on first click.
- USDC ERC20 payment method was no longer valid and USDC TRC20 was added.
- Small bug fixes and UI improvements across the platform.
- when using variables, ensure the tracker variable EQUALS the variable placed here. For example ‘clickid’ and ‘clickid’.
- There are some automatic variables you can pull through, for example
- Event time
- Event Type
- Customer ID
- Affiliate ID
- mid
- brandguid
- fluid
- currency
- variable
to ensure they are picked up, click the edit icon when Pars
- Ensure the value used in the tracker matches with the setup in the postback. For example: ‘clickid’ with ‘clickid’ or ‘subid’ with ‘subid’. If these do not match, the tracked variable will not be captured within the postback.
- If you are adding any automatic values, Referon can cater for some, such as EventTime, Currency, mid, etc. To select the automatic function; parse the URL then edit the variable mapping via the dropdown and then save.
1.78.0 Release Notes
Release date: 2024-12-05
New Functionality
Qualified CPA Postbacks
This is it. The feature you have been waiting for - CPA Postbacks!
You can now contact your affiliate manager at ReferOn to apply Qualified CPA postbacks if you have the setup for it.
This will link directly with CPA triggers, so no matter the conditions, i.e. thresholds, day limits or caps, when cpa count is flagged the postback will fire.
As this is linked to CPA rewarding, this is limited to the reward calculation timeframe. If untouched, this will be once a day. For more frequent sending, please speak to your affiliate manager.
Affiliate Payment Table
In light of the upcoming changes to the payments area, we have rolled out a new table for Affiliates showing the payments that are available to them giving the affiliate more visibility on their payments.
This area is limited to Master level access only.
Fixes
- Small bug fixes and UI improvements across the platform.
1.74.0 Release Notes
Release date: 2024-10-17
New Functionality
New Statistics
There are two new column found in Reports - General and all Statistics areas:
- Deduction = negative fixed fees
- Note: Fixed Fee column now only shows positive fixed fees
- Commission Reward = RS+CPA+CPC+SA-Deductions
Fixes
- Traffic Type Group is now added a filter to Reports - General and Reports - Clicks allowing for more easier group searching.
- For those with the new registration flow (see previous release notes) copying the Unique ID (UID) for the Company is now more easily found in the top of the Company Information.
- Small bug fixes and UI improvements across the platform.
1.71.1 Release Notes
Release date: 2024-10-03 (in phases)
New Functionality
New Registration Flow
The new flow is being rolled out in phases. If you do not see the new design now for your program, you will get it shortly. This is to help with a steady rollout and to get feedback along the way.
We have fully revisited the registration and sign in flow for admin and affiliate users, although mainly for affiliate users. The following screenshots showcase the changes at each stage;
Sign in screen
Side bar design has now been removed and replaced with a fresh new look. Centralising the fields and placing the program logo to the top right and any picture in the background.
Creating an affiliate account
Creating an account has also had a flow change. See the following steps;
Step 1
Start with username, email and password.
Password requirements are now more visible than previously.
Step 2
Company logic has now also been reviewed, giving affiliates the option to create a Company or join an existing company (see Step 2.1).
Step 2.1
Joining an existing company is now much easier as well. Each company has their own invitation link which can be found in My Company at the top.
Alternatively, a Company GUID can added in the sign up form manually similar to the below screenshot.
Note: The internal Create an Affiliate button WITHIN Referon is unchanged. Companies may still choose to do this flow if they prefer.
Step 3
If creating a new Company, choose whether it is a Personal or Company account.
The differences are only in the Company Name:
- Personal - Ideal for single accounts. It will auto fill the Company Name as the first name and last name.
- Company - Ideal for multi accounts. It will give the user a choice in Company Name.
Step 4
We have kept the initial login component short to reduce issues or affiliates turning away from signing up. Instead, after completing the basic name and login functionality, affiliates will be taken to a dummy page which mirrors ReferOn and will go through step by step on various details.
At this stage affiliates MAY skip these steps, but we encourage them to fill in the further details to help build their profile.
Steps 5 through to 7 are all optional.
Step 5
Here is where they would enter contact details.
Step 6
Then onto traffic sources.
Reminder: The Traffic Type list is based on the operators list they have created. Should you need one that is not in the list, please contact the affiliate team.
Step 7
Fill in payment details
Step 8
Once filling in payment details, the affiliate will then be presented with a basic screen in which they can close the window or return to login.
We hope that the new flow will see better traction and less issues with sign ups. Should you encounter any issues or have feedback please reach out to your designated affiliate team.
Fixes
There are no new fixes in this update.
1.71.0 Release Notes
Release date: 2024-09-26
New Functionality
Relative Path Redirect
This functionality allows users to add relative URLs to an existing tracker. This is useful for adjusting the channel of the link, such as specific sport pages without needing to create a new tracker.
This is not the same as common &redirectURL additions, which allows any URL to be used and redirected but instead allows subpages of the existing domain.
Example:
https://EXAMPLE.servclick1move.com/?mid=12345_1395807&relativepath=ar/game/plinko-v2
In the above example, the original campaign of Homepage AR will instead go to Plinko game on the brand.
Note: "relative path" will also be visible in ‘Other’ dynamic variables area in Reports - General for further traffic reporting.
New Statistics
A number of new statistics are found in Reports to help understand the data even further;
| Metric | Description | Position | Group |
|---|---|---|---|
| NDC Deposits | sum of all deposits in the selected period for customers who registered in the selected period | After FTDs amt | Activity |
| RDC | count of all deposits in the selected period for customers who not registered in the selected period | After NDC | Customers |
| RDC Deposits | sum of all deposits in the selected period for customers who not registered in the selected period | After NDC Deposits | Activity |
| FTDs Deposits | sum of all deposits in the selected period for customers who made FTD in the selected period | After RDC Deposits | Activity |
| Deps per Active | Deposits / Active customer count | After Dep per FTD | Activity |
| FTDs Deps per FTD | FTD Deposits / FTD Count | After Dep per Active | Activity |
| FTD Deps ratio | FTDs deposits / Sum of CPA rewards for the selected period | After FTDs Deps per FTD | Activity |
Company Default Payment Method
It is now possible to flag a particular payment method as a default method for the company and its accounts underneath. This allows a more fluid approach for additional affiliates as they are added to the company.
To set the default payment method, go to Company Information - Payment Methods and click Set Default Method.
Fixes
- Small bug fixes and UI improvements across the platform.
1.70.0 Release Notes
Release date: 2024-09-10
New Functionality
Table Improvements
Table designs are continually being improved. In this release, we have updated the following:
- Media - Campaigns List
- Media - Marketing Source List
- Affiliate Page - Marketing Sources
Allowing you to ping, drag and bulk update more freely.
Fixes
- When in Media - Media Items were shown in card view, certain quick actions were not working. This is has now been fixed.
- When in Media - Campaigns were shown in card view, clicking the campaign URL was overwriting existing URL. This will now open as a separate window.
- In country names drop downs, “GE” did not show Germany. This is now fixed.
- Footer has been redesigned so that it is now to the side bar and not at the bottom.
- Small bug fixes and UI improvements across the platform.
1.68.0 Release Notes
Release date: 2024-08-07
New Functionality
New Table Design
This design concept is still considered to be in BETA and as such has not been rolled out to all areas. We appreciate any feedback you may have.
We have done a number of table improvements in the following areas:
- Customers
Features added:
- Column Pinning (pin icon): You can now select any column and pin it to the far left. Default order of pinning is based on time of pin. Unpinning a column put them back into their original state.
- Column Rearranging (grab and drop): Grab column and rearrange order freely. If pinned, they will stay to the left.
- Hiding columns (eye icon): This is the same as Column Chooser, but now this is more accessible on each column.
-
Pagination revamp: Previously found at the bottom of every page, page selection and items per page is now found to the top right, removing the clunky workflow when different item counts are loaded and going to different pages became a hassle of next page and scroll down.
Fixes
- Small bug fixes and UI improvements across the platform.
1.65.0 Release Notes
Release date: 2024-07-15
New Functionality
Traffic Type Groups
Although traffic types are custom tags, we noticed that some users placed the type of traffic as a prefix. To avoid any confusion, a group was added for the tagging. The Groups are fixed based on known channels;
- ASO
- Email Marketing
- In-App
- Incentivised
- Influence
- PPC
- SEO
- Retargeting
- Appsflyer
- Other
This is then found in Reports - General as a new grouping metric - ‘Traffic Type Group’
Should you need additional traffic types, please speak to your affiliate manager.
New Advanced Statistics
An additional statistic is now found within Reports and Statisitic metrics under Conversion: Click to REG.
A number of new statistics are now found in Statistic toggles and Reports - General based on general feedback from users;
Postbacks Preparation
Postbacks are now rolled out on the admin interface allowing affiliate managers to place your URLs freely and with more options, however, we are still monitoring the situation to ensure its working well.
We hope to roll this feature out to you in the next release, so stay tuned!
Fixes
- Mifinity has been removed as a payment method.
- Small bug fixes and UI improvements across the platform
1.61.0 Release Notes
Release date: 2024-06-12
New Functionality
CPA Rewarding Additions
By Country
It is now possible to target CPA plans by country. Previously, this was only possible via the nature of media items and campaigns, but this has a possibility of ‘bleed’ into other regions which were not agreed. For example: Campaign for DE, but AT and CH players crept in or a geo link in which you could only set a particular value for the entire plan.
In this update Referon users can now target exact countries in their CPA. Once added the countries will then be displayed in the reward plan screen.
By Date Range
It is also possible in this release to set a validity period on CPA triggering. For example, CPA should only trigger in 30 days since player registration. Players will still need fulfil the requirements of deposit and/or turnover. Some operators have this in their terms and conditions.
This can be found in the reward plan screen, similiar to the above
Both of these new features can work in tandem with one another.
Fixes
- Unfortunately the Marketing Source list was not available to be exported to csv. This has now been fixed.
- Small bug fixes and UI improvements across the platform.
1.58.0 Release Notes
Release date: 2024-05-16
New Functionality
Marketing Source Management
To enhance accessibility and management of marketing sources within ReferOn, two additional pages have been added:
- Affiliate Page - Marketing Source Tab
- Media - Marketing Sources
In both areas, users can create or delete marketing sources for the affiliate(s).
Fixes
- An issue was found that Reports can be generated without any groupings selected. It is now not possible to Generate Report from Reports without first clicking at least one group. If any preset/API was created on no grouping, this will no longer work.
- Small bug fixes and UI improvements across the platform.
1.57.0 Release Notes
Release date: 2024-05-09
New Functionality
Payment Method Flow Change
In light of feedback we have adjusted the payment method flow within ReferOn.
The payment method is no longer found to the top right of the Company/Master screen and instead can be adjusted per affiliate account based on the list provided at Company level.
To adjust the list, the Company account will need to be edited and Payment Methods are found to the bottom of the list (see below).
This list is then available for all affiliates underneath the company if required.
Fixes
- Small update filters with a new logic, enhanced filtering logic to provide more accurate results.
- Removed Company filter in media items list inside Affiliate page as it was redundant.
- Remove "Edit campaign" button for affiliate: Restricting campaign editing permissions for affiliates.
- Small bug fixes and UI improvements across the platform.
1.56.0 Release Notes
Release date: 2024-04-17
New Functionality
Manager Details
Your assigned affiliate manager contact details is now shown in the system via Accounts Settings - Manager.
Simply copy the icons and place them in the respective software to reach out to your affiliate manager.
Note: Email field is coming shortly.
Fixes
- Fixed the scroll issue in the calendar on mobile versions of dashboards.
- Small bug fixes and UI improvements across the platform.
1.54.0 Release Notes
Release date: 2024-03-11
New Functionality
Brand Visibility Enhancement
All brands are now displayed in the summary page for the program, rather than just the brands you are promoting already. This will give more visibility on the full list of brands available.
Last Month Date Range Addition
This has been added based on customer feedback.
You now have the option of viewing the last month via a preset date selection allowing for quick looks on past month statistics without needing to customise the date range each time.
2FA Accessibility Enhancement
All users now have the ability to reset the 2FA authentication. Previously only admin users could reset the authentication for affiliates, but in this release an affiliate is now able to reset from their side as well should they need, giving more power back to the users.
Fixes
- We have updated metrics in reports and introduced new ones to give more and better insights into the statistics in the platform - Deposits per FTD, ALL deposits/Active Customers and improved logic of Deposits per FTD calculation.
- We have fixed display of percentages, which sometimes produced an error in results.
- Sorting in media item list and statistics and also statistics in affiliates is now available.
- We have added Product column in campaign list export.
- There are new filters added to Media - Campaigns: Count of media items and Count of banners to give more options in finding the right campaign for you.
- Small bug fixes and UI improvements across the platform.
1.55.0 Release Notes
Release date: 2024-03-28
New Functionality
Column Highlights
We have added in a highlight to a column if you have selected it to sort by the column. Giving better visibility on what is happening with the data.
This is applicable to all areas; Summary lists, Statistics and Reporting.
Affiliate Assignment Transparency
To enhance our auditing and tracking in the system we have added additional information on affiliate assignment. Your assigned affiliate manager can now been seen within the Affiliate page to the top right.
This was only show the latest affiliate assignment. Historic changes prior to the current assignment will not show here.
Additional Filter Options - Include and Exclude
In every filter in the system we have now added the ability to include or exclude the IDs and Names stated in the filter.
This further improves the ease in searching for data, essentially adding ‘in’ and ‘not in’ clauses to the search fields.
Fixes
- Loading lists for filters have also been further improved, ensuring faster and more efficient usage.
- A small issue in media descriptions in csv extracts is now resolved.
- Small bug fixes and UI improvements across the platform.
1.52.0 Release Notes
Release date: 2024-02-08
New Functionality
Sub-Affiliation
Sub-affiliation is now available! Giving users another potential stream of affiliate sources and rewarding capabilities!
Sub-affiliation is setup in the following way;
- A ‘brand’ is added to the system called ‘ReferOn’.
- A campaign should be available for the ReferOn brand using the URL of affiliate program registration link.
- You can proceed in creating a media item from the campaign
- Deal at tracker level can be adjusted, similar to others.
- After sign up, parent ID will also be visible in Affiliate Management screens.
Email Triggers
Signing up to an affliiate program now comes with a small notification on signups, approval and decline messages when they happen within the system.
The email templates are fixed currently and a later release will make them customisable by the programs.
The content is as follows:
Signup:
Thank you for signing up to %Program Name%. An affiliate manager is now reviewing your application and you will hear back shortly.
Approval:
Your application has been approved. You may now log into the following URL %Affiliate Login URL% and start using ReferOn.
Decline:
Unfortunately, your application was declined. Should you have any queries, please contact the affiliate team.
Fixes
- Resolved an issue where the Click to FTD metric was inaccurately displaying 0%. We have updated the metric to display decimals and removed rounding for accuracy.
- Small bug fixes and UI improvements across the platform.
1.50.0 Release Notes
Release date: 2024-01-17
New Functionality
Click Report
For some time, we have received queries and further deep investigations on affiliate traffic to help identify bot traffic or referrer URLs. Following on from these requests we have designed a NEW report - Clicks.
It has similar features to the General Report but differs in the following ways:
- Shows Clicks, Unique Clicks, CPC and CPC Count ONLY
- Shows Referrer URL, Browser Name, OS Name AND Device Type in addition to existing features
Much like Reports, these can also be API formats as well.
You also have the option of extracting by Raw Data or Grouped Data they differ via:
- Raw Data: Data split by click
- Grouped Data: data split by the group by columns
- In some cases, the report can be very large as its showing details of every click, extracting by CSV therefore may take time.
- You may also adjust the Raw/Grouped Data in API via …&sourceData=false or &sourceData=true
Fixes
- Password recovery emails will now include the Program Name in the Email Subject and the username in the body text.
- Small bug fixes and UI improvements across the platform.
1.46.0 Release Notes
Release date: 2023-12-06
New Functionality
Quick Action Update
In-line with other UI updates, this release has also updated the UI of the quick actions, making it much easier to access for both desktop and mobile users. The more common ones are still available on hover and the less common actions had hidden on the dropdown of the ellipsis.
Fixes
- Various mobile version improvements
- Small bug fixes and UI improvements across the platform.
1.45.2 Release Notes
Release date: 2023-11-16
New Functionality
Operator Account Payment Method Adjustment
When selecting Operator Account as the payment method, rather than stating ‘operator account’, the brands in the program are shown instead. Allowing the payouts to be more accurate as username could be shared across multiple brands in the program.
Fixes
- Widget descriptions have now been added to the Dashboard.
- Searching can now be done starting with single digits rather than 3.
- Resolved an issue where total unique clicks were inaccurately reported.
- If the saved preset list is longer than the window when opened, the report was not loading fully. This has now been resolved.
- Fixed calendar and menu scrolls
- Various mobile version improvements
- Small bug fixes and UI improvements across the platform.
1.44.0 Release Notes
Release date: 2023-11-09
New Functionality
Privacy Policy Added to Signup
When signing up, affiliates must now also accept the privacy policy of the affiliate program.
If an affiliate is added within the system, your first login a confirmation is shown before you can login, as below.
Reward Tooltip
When hovering over the program icon to the top right, a tooltip will display when the last recalculation was performed, making it easier to check rewarding and if they are up to date.
Fixes
- Affiliates are no longer able to deactivate media items.
- All users are now notified about any reward calculation.
- When selecting ‘Current Month’ preset in Dynamic Reports it will stay as the current month, not the past month you are in when pulling the report at a later time.
- ‘Other Rewards’ is removed as it is not used currently.
- Minor issues with Account Setting screen are now fixed.
- Minor side bar updates for affiliate users.
1.43.0 Release Notes
Release date: 2023-11-01
New Functionality
Mobile Responsiveness
The system is now fully capable of being run via your mobile or tablet. Thus, allowing you to check statistics, change reward plans and even to check reports whilst on the move.
Examples:
CSV Extraction in Customers Page
It is now possible to extract the customers page in full via CSV.
Fixes
- Player Username is no longer shown to affiliates due to security reasons.
- When extracting CSV in summary form or with Statistic toggle, previously the CSV extract would always pull statistics and summary regardless if the statistic toggle was enabled or not. This is has now been fixed and will extract only the summary or summary and statistics depending on the choice.
- A number of CSV extractions have been improved, in both their structure and cleanliness.
1.42.0 Release Notes
Release date: 2023-10-17
New Functionality
Bulk Marketing Source Update
You can now update marketing sources in bulk via Media - Media Items or via affiliate profile page - media items.
Simply click the bulk action check box and select Change Marketing Source
In the new window, either create a new marketing source name from scratch or choose an existing one.
Fixes
- In some cases google translate extensions was causing log in problems. These have now been fixed.
- A missing search bar when searching by Marketing Source has now been fixed.
- When editing fixed fees to change the company, the affiliate section was erroring, this has now been resolved.
1.40.0 Release Notes
Release date: 2023-10-05
New Functionality
2FA
2 Factor Authentication is now available for all users for added security.
If you do not see the above screen, please log out and log in again. If you do not wish to setup 2FA at this time, you may wish to skip it.
Customer Filter
A customer ID and username filter is now found in Dynamic Reports - General
Filter Visibility
It is now easier to tell which filters are switched off at a glance.
Any filters that used now are highlighted and shown with a dot.
Fixes
- A number of minor UI changes have been fixed in this release
- ‘CPA Ignore’ has been reworded to ‘CPA Allowance’ to avoid any confusion.
1.39.0 Release Notes
Release date: 2023-09-21
New Functionality
No new features in this release.
Fixes
- When typing the name of the brand in the Campaign creation screen, the name did not show properly. This has now been fixed.
- A number of popup windows when actions are made had spelling corrections, such as ‘Login Successful’.
- A number of icons have been updated.
1.38.0 Release Notes
Release date: 2023-09-12
New Functionality
Affiliate IDs and Names in Filters
Relevant to Master Affiliate Login only.
To help with finding your precise affiliate, the ID and Name is now showing in the filters in all areas that use ‘Affiliate’.
As a reminder you can search multiple items in ANY filter in the system by using comma delimitation, i.e. 123,456,789.
Affiliate Name and Username Swap
Based on feedback, we are now showing affiliate username instead of affiliate name in the following locations:
- Media Items
- Customers
- Dynamic Report
- Payments Report
Update Payment Method Prompt
When a master affiliate has logged in and has not filled in their payment details yet, a prompt will appear at the top of the page asking them to fill in the details.
The user must either press Skip or Complete on the prompt.
When clicking Complete, it will redirect to the Payment Method screen.
If the user presses Skip, the prompt will be hidden until their next log in.
Keyword Searching
It is now possible to search by keyword in Campaigns. Use the tool box to the right and select Keyword from the drop down.
Skype and Telegram Visibility
Relevant to Master Affiliate Login only.
You can now see Skype and Telegram details in bulk via the Affiliates page. Allowing for ease of checks and contact details.
Clear Action for Calendars
It is now possible to clear a Calendar selection via the ‘Clear’ button in all calendar widgets in the system. This allows for quicker searching and reseting of statistic checking.
Brand Filter Addition
When within a particular affiliate page, a brand toggle filter is now available at this level, which grants an even quicker flow to generate trackers or see brand performance.
This works in the same way as the Brand toggle filter in Media - Campaigns.
Default Columns
Any user may now select particular columns for various pages and this will be saved across the platform until next session, allowing for easier checks of data and statistics without needing to reselect columns as you navigate away and back again.
Fixes
- Based on feedback, the Reward dashboard is now the default dashboard screen for affiliate logins, rather than Revenue.
- Breadcrumbs of navigation for My Company when an affiliate logins now displays correctly.
- Minor design issues have been fixed throughout the platform.
- A number of minor rewarding issues have been resolved.
1.35.0 Release Notes
Release date: 2023-08-10
New Functionality
Campaign Information Copy
The Copy clipboard icon for campaigns now extracts quick information about the campaign:
- ID
- Name
- URL
- Language
- Keywords
Customer Column Addition
Username can now be found in the Customers section.
Fixes
- A minor loading error on the Reports page has now been fixed.
- Affiliate ID column was missing when viewing Media Items. This has now been fixed.
- Minor calendar issues have been resolved.
- In multiple areas in the system ‘User’ has been changed to ‘Customer’. For example; 'User Activities' dashboard, is now ‘Customer Activities’ to avoid any confusion on what statistics are being shown.
- When creating a Marketing Source, wording has changed from ‘None’ to ‘Start Typing’ to aid the creation.
1.32.0 Release Notes
Release date: 2023-06-29
New Functionality
Total Row addition in Reports and Statistics
When viewing any Statistics pages or Generating a report via General - Dynamic Reporting a Total Row is now available to help gauge total numbers when using a variety of filters or searches.
From Statistics:
From Reporting:
Filters Update
A number of pages now have increased filters available. Lists below are what are available from today;
Media Item page:
- Creation period
- GEO
- Traffic Type
- Media campaign
- Affiliate
- Media Items
- Marketing Source
- Reward plan
Reports - Payments page:
- Payment date
- Amount
- Status
- Brand
- PMT Method
- Type
Reports - Dynamic Reports page:
- Affiliate Signup Date
- Player Signup Date
- Affiliate
- Brand
- Campaign
- Media Item
- Country
- Traffic Type
- Group
- Fixed Fee
- Product
- Dynamic Variable
Fixes
- Minor update on Calendar Date Selector behaviour allowing a smoother use of the tool.
- Column header choice was being resetting when navigating around. This has now been resolved.
- Errors are now more succinct with the error at hand. For example, reset password attempt will state ‘User does not exist’ if using a bad username, rather than Error Code 404.
1.31.0 Release Notes
Release date: 2023-06-19
New Functionality
Media Item Count
A new column is now shown in the interface for campaigns to show how many media items have been created. This is also seen in the Campaign tab within your Profile.
Marketing Source ID now in Reports
Marketing Source ID is now found within Reports when then Marketing Source group by feature is selected. This helps further in the analysis of tracking and further data extraction.
Fixes
- Addressed various bugs and made overall improvements to enhance the user experience.
1.28.1 Release Notes
Release date: 2023-05-31
New Functionality
List Extraction - With Trackers
It is now possible to extract all trackers in bulk when in Media - Media Items page. Thus allowing checks and communication much easier when setting up new business.
Fixes
- Product Name is now correctly shown in Reports when selected as a group by option.
- The library for some unrecognised geos has been updated. Resulting in less clicks on empty GEO in reports.
- Guide links in interface has now been adjusted to better fit user experience.
1.27.5 Release Notes
Release date: 2023-05-24
New Functionality
List Extraction
Every list area, for example, My Company, Campaigns, Media Items, etc now has an added button for extraction. This helps in pulling through summary information without needing to search and filter in Reports.
Extracting any list page will also pull through statistics for the date range you have selected.
Statistics Column Choosing
In addition, when in ‘Statistics’ mode, you can adjust the columns shown, similar to the column chooser in Reports.
Product Addition to Reports
Product is now available as a group by in the Reports area. Allowing you to see the split by all measure by Sports and Casino, including rewards and net revenue.
Fixes
- Quick copy of Promo media item was not working. This is now fixed.
- Some errors were found when changing Traffic Type of media items in bulk. These have now been resolved.
- Marketing Source name has now been adjusted to match the colour of the media type chosen.
- Some minor spelling corrections have been made throughout the system.
1.26.4 Release Notes
Release date: 2023-05-11
New Functionality
Customers Page
More information can be found here: Customers Page
Multi-ID Searching
In all search fields and filters it is now possible to comma-delimit your searches. This will help find those items which were not in the campaign or media item.
New Media Type: Promocode
A new media type can now be selected when creating media items.
There is no functionality differences between using Text Link or Promocode Media type. It simply exists to help distinguish between what the tracker is being used for.
When using Promocodes;
- You will still need to contact Support to have any promocode or autobonus setup for a particular affiliate.
- As a recommendartion, name the promocode the agreed promocode to help in reporting.
KPI Additions
A number of new metrics have been added to the Reporting and Statistics areas:
- Active Customers
- Depositing Customers
- Count of Deposits
- CPA count
Fixes
- Glossary hyperlink has been renamed to Guide
- Total Reward column has been moved to the end of the Reports and Statistics area
- Fixed Fees can now contain decimal figures
- A default icon has been added to the interface when payment information has been not inserted
- A number of filters have been tidied up and fixed in regards to some minor bugs that were found.
- Players have been renamed to Customers to coincide with the new Customers Page.
1.25.3 Release Notes
Release Date: 2023-04-25
New Functionality
Guide in Interface
A downloadable PDF guide for users can now be found in the footer of the page for further reading and learning of the product.
Fixes
The following issues were resolved in this release:
- The User Activity Dashboard is now displaying correctly.
- The error showing for maximum character limit for media item description was set to 200 and performing erratically on some saves. This has now been updated to a 500 character limit and the erratic save behaviour has been fixed.
- All lists of countries and languages are now shown in alphabetical format.
1.24.6 Release Notes
Release date: 2023-04-06
New Functionality
Affiliate Account Page Filters
The availability to apply several filters for the master account is now available, on the following pages:
- My Company (active, pending, declined, deactivated affiliates);
- Affiliate account page (brands, campaigns, media items).
Steps to follow:
- Go to My Company section, choose the desired tab, and apply the filter in the right upper corner.
Sport Addition to Dashboard
Figures per product can be now tracked in the various dashboard types
- Turnover and GGR for the current and previous periods;
- The difference in EUR and %.
Steps to follow:
- Go to Dashboard section, scroll down to Products, pick either Turnover or GGR tab.
Only turnover is shown for the affiliate interface.
Dynamic Variables Tidy Up
The Dynamic Variables list is now tidied up on the UI. Making for a much cleaner interface.
Any presets or APIs will be unaffected by this change.
Player Registration Date in Reports
The player's registration date is now displayed in the column 'Reg. Date' when selecting 'Player' Group by in the Reports, making it easier to see conversions by Player.
Fixes
The following issues were resolved in this release:
- When editing a media item the description was deemed as mandatory when it is not. This has now been resolved.
- When searching for media items, a filter by Affiliate can be now applied.
- Dynamic reports – Payments is now available.
- The calculation of the revenue-share-to-pay commission has been adjusted; now only positive amounts are taken into account.
- Ascending and descending sorting is now available on all the pages that contain statistics.
1.23.0 Release Notes
Release Date: 2023-03-16
New Functionality
Dynamic Variables
Dynamic variables, such as subid, clickid, pubid, etc can now be extracted via Dynamic Reports - General as a new 'Group By' function.
When a tracker uses additional parameters such as: https://BRAND.servclick1move.com/?mid=6765_205465&var1=2132435&var2=test&clickid=21342534
In this example, there are 3 additional parameters used:
- var1
- var2
- clickid
Once the link is clicked it would then produce a 'fluid' (i.e a fluid ID) and the extra parameters: https://BRAND.com/eu/promotions/?mid=6765_205465&fluid=451241b1-0f13-4b54-aba1-69c327f305f4&var1=2132435&var2=test&clickid=21342534 this is to help distinguish differences between links being used in the backend.
The Reports section will show the following 'default' parameters and columns as 'group by' functions:
- var1
- var2
- var3
- var4
- var5
- clickid
- click_id
- subid
- pubid
Any other parameter which is not shown above will be stored in the system as well, and will be shown in column 'Other' via comma delimited.
Fixes
The following issues were resolved in this release:
- Errors shown when adding in incorrect values have now been fixed.
- Count of media items on affiliate page is now corrected.
1.22.5 Release Notes
Release Date: 2023-03-15
New Functionality
Affiliate Account Page Reconfiguration
There are now new tabs found in the affiliate account page:
- Brands
- Campaigns
- Media items
This allows the user full visibility on the brands that are available to promote, plus reward plan per brand inheritance and visibility on campaigns, media items and players.
When opening an affiliate account, the tab 'brands' gets opened by default.
In addition, filtering by product (casino/sport) is now available for the media - campaigns page.
Company Payment Information
In addition to the above, company payment information can now also be found when in the Company/Master Account page:
Upon clicking the payment method it will show the details:
Reporting Changes
The reports area are split now into 2 main sections: General and Payments.
The 'General' report is the report that is used as your standard dynamic reporting on statistics, whereas the Payments report will include inform on the payments of the affiliates.
API Functionality
In addition to the split in reports, we now also have the addition of APIs and report templates. These functions will help users build further connections with data warehouses and less clicks to get their desired outputs.
These are available via Reports - General.
Full flow can be found here: How to use APIs
Functionality Change - Clicks to FTD
the metric found in Reports; Click to FTD is now based on Unique Clicks to FTD, rather than regular clicks.
Fixes
The following issues have now been resolved:
- Only active affiliates, media campaigns and media items are displayed on the company's account page.
- Master accounts have now access to the affiliate pages within the company.
- When creating media items, only those media campaigns are shown to affiliate that they have access to or are public.
1.20.0 Release Notes
Release date: 2023-03-02
New Functionality
None for this release.
Fixes
The following issues have now been resolved.
- Declined master affiliates/companies were showing when filtering for companies in various pages. This has now been resolved and only approved will show.
- Visual error occurred in payments page and month bar. This has now been resolved.
- When trying to download multiple reports at the same time an error is now displayed.
- Minor fixes on Fixed Fee module were achieved.
- Correct time is now shown for affiliate signups.
1.19.0 Release Notes
Release Date: 2023-02-24
New Functionality
Skype and Telegram in Registration and Profile Page
We have now added both skype and telegram as optional fields to the signup page to ensure you keep in contact with your affiliate manager.
These can also be edited in the profiles as well from both an admin and affiliate perspectives.
Master Account Visibility
To make it clearer which affiliate account of a company is the master account, a small 'crown' icon has now been added to the interface on the master affiliate login.
Fixes
The following issues have now been resolved.
- All data statistics are now showing with 2 decimal points, rather than 3.
1.17.9 Release Notes
Release Date: 2023-02-16
New Functionality
Revenue Dashboard
The following Dashboard is now available and will show the following metrics:
- Deposit Amount
- Deposits by FTD
- Net Revenue
This will allow more insight into earnings.
Fixes
The following issues have now been resolved.
- The User Activities Dashboard was not displaying for particular companies and affiliates.
- When editing a media item's traffic type, the marketing source name was dropped. This is now resolved
1.16.0 Release Notes
Release Date: 2023-01-03
New Functionality
Inheritance Tag
To enhance visibility on reward plans throughout the system a inheritance tag icon has been added to the reward plan throughout the system showing either:
- "I" = Inherited, meaning it is taking the plan from the level
- "C" = Custom, meaning it was customised at this level.
Fixes
The following issues have now been resolved.
- Filter display problem for media items, in particular for the country filter.
- Certain fields on media items after creation were not editable.
- The Statistics toggle was missing from the Affiliates page.
- Various country name lists were not in alphabetical order.
- Campaign filter was missing from the page.
- Small typing errors and ID naming has been fixed through the system.