Frequently Asked Questions - Affiliate
The following is a collection of frequently asked questions and some best practices for you to get the most out of ReferOn
When will I receive my payment?
ReferOn is not responsible for any payments made towards the affiliates. Should you experience an...
How can I get a tracker?
There are multiple ways to obtain a tracker: 1 - Navigate to Media - Campaigns, find and select y...
What variables can I use?
Referon can accept any variables in your trackers. The most common 9 variables are found in Repo...
How do I use the reports and get an API?
The reports in ReferOn are a condensed version of most affiliate systems you might be familiar wi...
How can I change my payment method?
Payment methods are stored at the company level within ReferOn. A single company can store multip...
How to contact my Manager?
Please provide your username and brand you are promoting and we will put you in contact with your...
How to change password?
Found to the bottom left of the system, this allows a user to adjust their profile information, s...
How can I delete my account?
To deactivate your account please contact your Manager.
How to Log out?
Navigate to Account Settings (bottom left of the system). Click the avatar of the user. Logout. ...
Where can I see the list of my sub affiliates?
This can be found in the General Report. Choose Affiliate Program Name in the Brand filter. Choos...
I can’t login in my account, error 429
Error 429 is equivalent to login timeout error. You have attempted multiple logins recently and i...