ReferOn Knowledge Base

Marketing Sources

Published October 30th, 2024 by Kate O

In addition to creating marketing sources on the fly via Media item creation. You may also manage your marketing sources in this section. You can easily edit, create and delete any marketing source tag for your trackers.

Overview

Published November 7th, 2024 by Kate O

There is only one activity report in ReferOn, however, this is designed in this way so that you can have full transparency on what you are earning and what you are generating through a number of functions without the need of going to other areas in the system. You can access this via the Reports side bar. Use the grouping feature to extract the data

How to use the Reports

Published November 7th, 2024 by Kate O

Your browser does not support HTML5 video. Related Articles How to use the Reports: https://help.referon.com/en_US/affiliate-reports/affiliate-how-to-use-the-reports

What variables can I use?

Published November 7th, 2024 by Kate O

Referon can accept any variables in your trackers. The most common 9 variables are found in Reports - General as separate columns: var1 var2 var3 var4 var5 subid pubid clickid click_id However, if you are using anything outside of these, such as ‘webmasterid’, this can be collected in the ‘other’ the 10th column in dynamic variables group. Note: if

Overview

Published October 30th, 2024 by Kate O

This section allows you to view individual players under your accounts. Output This page shows the following details: CustomerID Geo Signup Date Affiliate Brand Campaign Media Item Reward Plan Filters You can filter by the following functions: Player signup date Affiliate Campaign Media item Brand Country

Extracting a Image Link

Published October 30th, 2024 by Kate O

Varying slightly from extracting a tracking link, if you have uploaded banners and wish to extract the image link, you will need to follow the below steps; Create/Edit Media Item Click View code below the banner you have selected. Extract the associated codes from there, depending on your needs. Should you wish to use the campaign and tracker as

How to use the Reports?

Published November 7th, 2024 by Kate O

Video Your browser does not support HTML5 video. Examples I need to find my best performing geo in total for the date range: Select Geo only I need to find my best performing brand and campaign Select Brand and Campaign I need to find my marketing source information by reward by day Select Marketing Source and Rewarding Plan Select Split by Day

Extracting a Tracking Link

Published October 30th, 2024 by Kate O

Ensuring you are using the right link is very easy in ReferOn. Navigate to Media - Campaigns or My Company - Campaigns. From here, you will find all of the available campaigns that have been added to the system for the available brands for you. From this page you can also change the date range selector to see your performance for all campaigns by F

How to Log out?

Published November 7th, 2024 by Kate O

Navigate to Account Settings (bottom left of the system). Click the avatar of the user. Logout. Read more about Account Settings: https://help.referon.com/en_US/affiliate-general/account-settings

How to extract a tracking link

Published November 7th, 2024 by Kate O

Your browser does not support HTML5 video. Related Articles Extracting a Tracking Link: https://help.referon.com/affiliate-media/affiliate-extracting-a-tracking-link/

Relative Path Functionality

Published October 30th, 2024 by Kate O

This allows users to add relative URLs to an existing tracker. This is useful for adjusting the channel of the link, such specific sport pages without needing to create a new tracker. This is not the same as common &redirectURL additions, which allows any URL to be used and redirected but instead allows subpages of the existing domain. Example:

Postbacks (S2S Pixels)

Published October 30th, 2024 by Kate O

Much like any other affiliate platform, ReferOn and it's backend can support postbacks. To set up postbacks, you will need to contact your affiliate manager and provide the following information upfront: Notification URL(s) - Registration and Deposit URLs Test link. Normally these include ‘clickid’ but this is up to you. The affiliate manager will t

Creating an Account

Published October 30th, 2024 by Kate O

To create an account on your affiliate program navigate to https://ro-affiliate.YOURAFFILIATEPROGRAM.com/registration and follow the login steps: Start with username, email and password. Choose option to create a Company or join an Existing Company (see 2.1). 2.1. Join an existing company using Account UID (Company Identificator). Create a new o

How can I change my payment method?

Published November 7th, 2024 by Kate O

Payment methods are stored at the company level within ReferOn. A single company can store multiple payment methods granting the flexibility of applying a payment method to some of their accounts and another to others. If you are not using a master login you do not have the functionality of adjusting the payment method. If you are using a master log

Affiliate Overview Page

Published October 30th, 2024 by Kate O

Upon clicking on an affiliate you will be shown the below window: If you are using an affiliate account login, this will be starter page of access. You will NOT see payment details at this stage - those are stored at the Company level. For adjusting the payment method steps, follow this link: https://help.referon.com/en_US/affiliate-general/adjustin

Media Items

Published October 30th, 2024 by Kate O

Here you will find all media items of the entire system. Showing the following fields: Media Item ID Media Item Name Media Item Type Brand Reward Plan Campaign Name Affiliate Name and ID Company Traffic Type Traffic Type Group Marketing Source Geo Creation Date The Statistics toggle is also available.

Formulae

Published November 7th, 2024 by Kate O

Name Definition Calculation Banner View Count - - Click Count - - Unique Click Count - - Reg. Count (total) - - Reg. Count (sub-affiliate) - - Reg. Count - - FTD Count - NDC New Deposits Customers in the selected period - RDC Count of all deposits in the selected period for customers who not registered in the selected period - Reg. to FTD - REG

Campaigns

Published October 30th, 2024 by Kate O

Here is where you can view all the current URLs or 'Campaigns' available in the system. The following fields are shown: Campaign ID Campaign Name Banner Count URL Active Items Access Language Keywords Creation Date Product Filters The Filter on this page covers the following: Creation Period Date Count of media items Count of banners Product Campaig

Creating Affiliates

Published October 30th, 2024 by Kate O

Within the My Company window, you can then add more affiliates under your company via the 'Create affiliate' button. Avoiding the need to use the signup URL for the affiliate program. Upon clicking this, you will see the window below: Upon creation, the affiliate will need to be approved by the affiliate manager before access is granted and ultimate

How do I use the reports and get an API?

Published November 7th, 2024 by Kate O

The reports in ReferOn are a condensed version of most affiliate systems you might be familiar with. We have a single area of reporting which allows you choose any metric for any time split over any date range. Configure it in a few steps: Select your metrics - i.e. by campaign, by media item, by geo etc. - multiple items can be selected. Select you

Company Overview Page

Published October 30th, 2024 by Kate O

This page is only available to those with Company Affiliate access. If you have standard affiliate access you will be shown the Affiliate Overview page instead. This page provides the details of your individual company, including widgets. You will see the following information on the page: Company Invitation Link Company UID Affiliate ID Affiliate

Payments Report

Published November 7th, 2024 by Kate O

Grouping The grouping functionalities allow you to easily pick the various groups of the report. The grouping options are: Program Company Affiliate Brand Type Reward/Fixed Fee Name Manager Campaign Media Item Payment Method Singular or multiple items can be selected at the same time to allow for more flexible reporting. Date Range Selector This

When will I receive my payment?

Published November 7th, 2024 by Kate O

ReferOn is not responsible for any payments made towards the affiliates. Should you experience any delays in your payments, please continue to contact your affiliate manager for updates.

Dashboards

Published October 30th, 2024 by Kate O

Overview The Dashboard provides high level overview of the data in the system, giving you the access to adjust date ranges and filters by a number of fields. The Dashboard is split into 3 sections focusing on various outputs: Reward Total Rewards Revenue Share CPA CPC Fixed Fee Revenue Deposit amount Net Revenue Deposits by FTDs Customer Activities

Adjusting Payment Methods

Published October 30th, 2024 by Kate O

This area is only for Company Level access. Within ReferOn, a company can contain multiple methods for their affiliates allowing flexibility in payouts for example if some affiliates in a network need bank wire but others need cryptocurrency. To set up your payment methods, follow the below instructions: The company level access or master user mus

How can I delete my account?

Published November 7th, 2024 by Kate O

To deactivate your account please contact your Manager.

How to change password?

Published November 7th, 2024 by Kate O

Found to the bottom left of the system, this allows a user to adjust their profile information, such as name, password, title, etc. Click the avatar of the user, then Account Settings. Navigate to sign-in method. You may also turn in / off Two Factor A uthentication here. Read more about Account Settings: https://help.referon.com/en_US/affiliate-gen

Account Settings

Published October 30th, 2024 by Kate O

General Found to the bottom left of the system, this allows a user to adjust their profile information, such as name, password, title, etc. Click the avatar of the user, then Account Settings. If you are logged as the master account, you will also have a Company shortcut in the bottom left as well. Change Email and Password Navigate to sign-in met

Technical Documentation

Published October 30th, 2024 by Kate O

General Creating an Account To create an account on your affiliate program navigate to https://ro-affiliate.YOURAFFILIATEPROGRAM.com/registration and follow the login steps: Start with username, email and password. Choose option to create a Company or join an Existing Company (see 2.1). 2.1. Join an existing company using Account UID (Company Iden

How to contact my Manager?

Published November 7th, 2024 by Kate O

Please provide your username and brand you are promoting and we will put you in contact with your manager.

Revenue Share vs RS Distribution

Published November 7th, 2024 by Kate O

In the cases where a media item, player, campaign or brand becomes negative in a given date range and is on a revenue share plan, taking revenue share outputs at the face value at affiliate level would then not make sense. To combat this discrepancy in the reports, two columns are shown: Revenue Share and RS Distribution. The logic for redistributin

How to Create API Reports

Published November 7th, 2024 by Kate O

Follow the below steps to create a template and API. Go to Reports - General Select your desired outputs, e.g. group bys, date range, columns and split bys Select Create Preset Insert a name and click Create preset Click the Save icon to the bottom right, to keep it saved in your top 5 presets. Upon click you will then be shown the API screen: Co